Privacy Policy

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  1. Overview

    This Privacy Policy describes our policies and procedures on collecting, using, and disclosing your information when using the Online Store. It also informs you of your privacy rights and how the law protects you.

    By using the Online Store, you agree to the collection and use of information in accordance with this Privacy Policy.

    When you visit the Site, we automatically collect certain information about your device, such as web browser, IP address, time zone, and installed cookies. We also collect information about the pages you view, products you look at, referring sites, and how you interact with the Site. We call this “Device Information.”

  2. Interpretation and Definitions

    A) Interpretation

    Capitalized words have specific meanings, applicable in both singular and plural.

    B) Definitions

    • Account: unique access to our Service.
    • Company: PAMPERING BY MICHELLE and/or JABONES Y MÁS..., Guaynabo, Puerto Rico.
    • Cookies: small files that store browsing history.
    • Country: Puerto Rico.
    • Device: computer, mobile phone, tablet, or Smart TV.
    • Do Not Track (DNT): mechanism that allows limiting data tracking.
    • Personal Data: information that identifies an individual.
    • Service: access to the Online Store.
    • Service Provider: third parties that process data on behalf of the Company.
    • Usage Data: information generated automatically (e.g., visit duration).
    • Online Store: PAMPERING BY MICHELLE www.pamperingbymichelle.com.

  3. Use and Purpose of Data

    • Provide, maintain, and personalize the Service.
    • Process orders, payments, deliveries, and customer support.
    • Communications (confirmations, marketing, notifications, newsletters).
    • Comply with legal and tax obligations.
    • Analyze trends and improve security.
    • Prevent fraud and unlawful activities.

    Advertising and analytics: we use tools such as Google Analytics, Facebook Ads, and Shopify Email. You may opt out.

  4. Disclosures and Transfers

    • With service providers (payments, shipping, support).
    • With authorities when required by law.
    • In mergers, sales, or reorganizations.
    • We never sell your personal information to third parties.

  5. Data Security

    • Administrative, technical, and physical safeguards (e.g., encryption, passwords, audits).
    • Limited access for authorized personnel.
    • No method is 100% secure; the user accepts this risk.

  6. Data Retention

    We retain data only as long as necessary for legal, contractual, or security purposes. You can request access, correction, or deletion of your data.

  7. User Rights

    • Access, rectify, or delete data.
    • Withdraw consent.
    • Opt out of promotional communications.
    • Disable cookies in your browser.

    Puerto Rico residents: may file claims with DACO.

  8. Minor Privacy

    We do not knowingly collect information from children under 13. Parents or guardians may request deletion if this occurs.

  9. Cookies and Technologies

    We use cookies for preferences, analytics, security, and personalized advertising. More info: allaboutcookies.org.

  10. International Transfers

    By using our services, you agree to data transfers outside Puerto Rico, including the U.S., with appropriate security measures.

  11. Third-Party Links

    We are not responsible for the policies or practices of external sites.

  12. Limitation of Liability

    • We are not liable for losses or incidents beyond our reasonable control.
    • The user releases the Company from indirect damages arising from use of the site.

  13. Policy Changes

    We may modify this policy and will update the review date. Continued use implies acceptance.

  14. Contact

    To exercise rights or for inquiries: contact page.

  15. Commercial Protection and Anti-Fraud

    We may block or investigate suspicious fraud or misuse. We cooperate with authorities in such cases.

  16. Email Marketing

    We may send newsletters and promotions via Shopify Email. You can unsubscribe at any time.

  17. Information of Minors under 16

    We do not collect data from minors under 16. Parents/guardians may request deletion of data collected by mistake.

  18. Do Not Track

    We do not alter our practices if your browser sends a “Do Not Track” signal.

  19. European Rights

    If you are a European resident, you may request access to, correction, or deletion of your data. Your data may be transferred to the U.S. or Canada.

  20. Mobile Devices

    You can disable interest-based ads from your Android or iOS device settings.

  21. Children’s Privacy

    We do not knowingly collect information from children under 13. If detected, the data will be deleted immediately.

  22. Links to Other Sites

    The Service may contain external links; we are not responsible for their policies.

  23. Changes to This Policy

    We will post updates on this same page and, if applicable, via email.

  24. Fraud and Chargeback Protection

    We reserve the right to investigate suspicious activity. The user will be responsible for damages or legal expenses in cases of fraud.

  25. Rights in Puerto Rico

    We comply with Act No. 207-2018 on Personal Data Protection. You may file a claim with DACO if your rights are violated.

  26. Use of Data for Targeted Advertising

    We may use personal data to display relevant ads. You can opt out via settings or your browser’s Global Privacy Control.

  27. Acceptance

    By using our services, you acknowledge that you have read, understood, and accepted this Privacy Policy.

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